Selected work

Proof, not promises.

Three engagements, written up as systems rather than showreels. Client names are withheld, figures come from the specific engagement described, and where no honest number exists none is given.

Results from separate engagements. Client names withheld.

01Fashion retailer

Moving a 100,000 contact list without losing the inbox

PKR 5.1M

generated in 30 days

  • Lifecycle email
  • Platform warm-up
  • Segmentation
  • Campaigns

Situation

A large customer audience, roughly 100,000 contacts, moving onto a new sending platform with no send history to protect it.

The leak

Sending at full volume on day one would have burned the new domain's reputation and taken the list down with it. Every day spent waiting was a day of revenue not sent.

What changed

A staged warm-up instead of a pause. Contacts were tiered by real engagement, volume was ramped on a fixed schedule, and the campaign calendar sent to the most engaged cohorts first while automated flows carried everyone else. Placement was monitored daily and the ramp adjusted against it.

Result

The warm-up completed without a deliverability incident, and the list kept earning through it.

35%+
Open rates at scale
~100K
Contacts managed
02Ecommerce retailer

Building the layer that holds on to a customer

$200K+

attributed email revenue

  • Lifecycle flows
  • Campaign strategy
  • Win-back
  • Cart recovery

Situation

Consistent acquisition spend bringing in first-time buyers, with almost all revenue coming from that first order.

The leak

There was a system for winning a customer and nothing holding on to one. Abandoned carts, browsers and lapsed buyers had no path back, so every additional order had to be bought again.

What changed

The retention layer was built and then kept moving: welcome, browse and cart recovery, post-purchase and replenishment, win-back for lapsed buyers, and a campaign calendar tested continuously against the flows rather than run beside them.

Result

Email moved from an occasional broadcast channel to a compounding revenue line across the engagement.

03Education company

Getting mail people asked for back into the inbox

Inbox placement restored

promotions and spam problems resolved

  • Deliverability
  • Authentication
  • Domain reputation
  • List hygiene

Situation

Announcements and course communication were landing in Promotions and, increasingly, in spam.

The leak

Messages people had explicitly opted in for were not being seen. Enrollment, scheduling and revenue all depended on email that never arrived, and no amount of better copy could fix a placement problem.

What changed

The cause was diagnosed across the whole sending stack rather than guessed at: authentication and alignment, sending domain reputation, list hygiene, engagement signals and content patterns. Authentication was corrected, the list was cleaned and re-segmented around genuine engagement, and sending behavior was rebuilt to match.

Result

The promotional and spam placement problems were resolved, and important email returned to the primary inbox.

Every result below belongs to one engagement. Nothing here is combined, averaged or repeated across cases.

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